Customer Testimonials
Easy in and easy out. All work was done to satisfaction. And the McKay's team was a pleasure to work with and made the process very easy.
We service all of our vehicles at McKay's. We buy a package of services on each vehicle to save money and be able to get them serviced at any dealer even when i am on the road.
Isaiah did an awesome job communicating throughout the whole sales process. He went above and beyond to make sure I was a satisfied customer
Customer service/Parts department very helpful. Had the items that I needed ready to go when I arrived. Nice place, friendly people. Check them out for all your vehicle needs.
McKay’s was super helpful and answered all my questioned I had. They also offered a shuttle ride for me back home after I dropped off my vehicle. Great service!
Always receive great service here, from setting up my appointments to getting regular updates on the service that is being performed. You can tell they care about their customers.
They were timely and truly listened to the issues we were experiencing with our Jeep.
Jen was super helpful! My jeep was towed there over a weekend - they were able to fit it into their schedule and get me answers (and back on the road) within the day. Great service.
Every one was very helpful and friendly service was great but as with any Dealer the cost for servicing a vehicle is very expensive, that is the only reason for 4 stars otherwise I was impressed.
Isaiah was great to work with! Car buying can be a daunting task but he made it a breeze! I would highly recommend him if you're in the market for a new vehicle! His energy is unmatched and he will make sure you end up in a vehicle you love!
We have purchased many vehicles through the years and Travis and Mckays have never steered us wrong! Way to go Mckays!
Isaiah, our salesman was fabulous!! Harley in finance was great to work with as well! Working with McKays was a very positive experience!
Zay is unlike any other salesman I have encountered. He wanted to find what was right for us and our family, even if that meant not making a sale. He is passionate about helping people and is an excellent salesman. We will definitely be back when we are in need of another vehicle.
Fast and Friendly service although the price of 2 Synthetic Oil changes with tire rotation Doubling since last year was a little off putting.
Service was good. Quick oil change.
Friendly knowledgeable, staff who deliver exceptional service. As a client, I’ve always had a great experience at McKays.
Everyone at this dealership has been great to us and very helpful to work with.
I would recommend Isaiah Williams when looking for a vehicle. He answered all of my questions about the vehicle I purchased. He didn't pressure me into buying a vehicle. When buying a vehicle again I will be going through him.
Isaiah helped me get through the process of getting a new jeep. Great communication good vibes I would recommend you ask for him if your looking to get a vehicle from Mc.Kay’s
Service was quick and excellent. I was advised about vehicle condition, and I was told what service I might need in future.
McKay's did a fantastic job getting the work done on my vehicle quickly and done well. The staff, especially Jen, were very helpful and worked hard to keep me updated about what was needed and answer my many questions. Highly recommend!
Customer service is above and beyond! Everyone is such a delight to wok with! A+
Isaiah Williams made my Jeep buying experience light and refreshing. He's knowledgeable, informative, and forth coming of information. He wasn't quick to agree with everything I said to make a sale. During the test drive, I absorbed the information Isaiah gave to me about the features and functions of the vehicle. He provided information and opinions on the quality of buying a Jeep. During an economically hard time for middle-class families trying to buy a safe vehicle, my experience at Mckays was enjoyable. I highly recommend Isaiah for your vehicle buying experience! Keep up the hard work! Beep ...
The service was much quicker than expected today. The gal that helped me was very friendly. Great service.
They did what they said they would do, in the time they said it would take, at the price they said it would cost.
Express oil change was quick and waiting room had nice clean bathrooms and coffee with vending. Fully synthetic is offered here.
Great work and fast service when bringing in our Pacifica for an oil change before heading down to Missouri.
Great friendly service. Addressed my issue very quickly.
Service department was awesome. Angie was friendly and very informative. This was the best experience I’ve ever had with a service department in the St. Cloud area.
Isaiah did a great job helping us with buying our truck! He was very friendly and knowledgeable. Would definitely recommend him and McKay's if you're looking for a new vehicle! Thank you Isaiah!
Had a great experience. The whole team went above and beyond to get me a new car after mine had been totaled and made a stressful situation for me go very smoothly! Gary, the salesperson (I believe Spencer?), and the finance department all did an excellent job! 10/10 recommend
Great place to buy a vehicle from all the guys are great to work with. They go the extra to get what I wanted
McKays dodge has a top notch service department; the front desk staff to the mechanics all treat their customers like family. They try their best to get me in as quick as possible. I have been there twice and both time were “urgent” and my appointment was within a day or two. They have always had a rental vehicle for me; which is important because I work Mon-Friday and am 1.5 hours away. Yes, I have two dealerships much closer but choose to use McKays due to outstanding service from the time the phone is answered to the time I pick ...
Got in they addressed all the issues I had asked about.
They got me right in for an oil change and we're able to do a couple recalls as well without an appointment. Grace was very nice and kept me informed while they worked on my truck. She was very nice and professional. Waiting area was clean with comfortable chairs and wifi.
The express oil team at McKays is amazing. Not just oil change but tire rotation and a 120 PT inspection. I am super excited to my Jeep serviced at McKays!
Friendly and fast service, happy and will return for future service needs . Plus , plus , plus
The service staff was very friendly and helpful. They were able to show flexibility when I needed a loaner car with a hitch receiver and were able to get all of my repairs done that I needed. The service advisor was great and she really took the time to make sure I was taken care of.
it was really fast and they did all that was required. The guy writing up service order was very helpful
They always do a great job working with us to get us into a newer vehicle at a great rate. They are professionals at their job.
I stopped in last week for an oil change but it would have been an hour and a half wait, so I left. This time I was in and out in 40 minutes. Sometimes I think an appointment schedule would be nice.
Isaiah Williams did an amazing job working with me on a trade. His sense of humor was a huge bonus while he continually checked in to make sure everything went as smooth as possible.
This was our second time getting to work with Isaiah. Each time has been a pleasure. I don’t think the process could have been easier. Any time we go in to McKay’s and see Isaiah it’s like catching up with an old friend. I’d recommend working with him to everyone.
We had an absolutely wonderful experience
I’ve been burnt so much, from every other dealership. I wouldn’t trust anyone but Isaiah. He put me on a whole new level of confidence, with buying my new vehicle.
Service was great. They check to see if I had a free oil change left on my Jeep. After digging into it they found out I actually had two free oil changes left.
I took my Jeep in to have the service dept reset odometer and temperature. A young lady reset for me. Quick and nice.
Isaiah was really easy to work with and answered all our questions in a timely manner. We looked at our truck one day, they got all the paperwork ready, and we signed right away another day so we didn't have to sit and wait.
Have used the server department for oil changes and warranty work. They have always treated us well.
Tod helped me choose my 1st car ! Was very supportive and professional! We really appreciate the patience! Thank you tod! We will be back. The Blairs
This is the second vehicle purchased from McKays and both times have been easy and handled in a timely manner.
Staff is awesome, great atmosphere. Take all my vehicles there for service and oil changes!
The service department was top notch in communicating what was wrong with our Jeep Cherokee and cost of repair. They were upfront from the beginning that the parts would be 2-3 weeks out. They called us today and our Jeep was done a few days earlier than we expected. Mckays also stood behind their lifetime powertrain warranty!
I had a 2020 Ram 1500 coming off of lease and needed to downsize. Went to a number of local dealerships in the area and wow the car buying experience is certainly different now. There is no haggling everyone is paying sticker "or higher" on used cars. Not to mention that the inventory although better now its still challenging. I met Brandon Litzau at the door at McKay's and he was very helpful. At first we were looking at some Jeep SUV's, which are fine if you are a Jeep person. I left without settling on anything they ...
Best service i ever had. Isaiah Williams helped me find the right vehicle for me! Even though i kept changing my mind he worked with me and made sure everything fitted my needs. Thanks so much Isaiah!!! I will be back again when i need another vehicle.
Isaac did a great job! He was kind and considerate. He was so positive and also made the vehicle purchase a no hassle process. Their finance manager Harley also was great ro work with! Highly recommend to give them a call.
The number 1 best Salesmen I have evere met! Above and beyond expectations. Isaiah, you will go far in life.
Isaiah did an awesome job helping us out getting our new truck was in respectful and helpful, had an awesome experience! (: thank you so much 😊
Service was fast and excellent. Staff know me and my car well. Staff answers questions.
I had an emergency and they got me in right away, and had a loaner car for me to use to get to work. This service center is top notch.
Great service experience on my 2014 Jeep Grand Cherokee. Jennifer S. was my advisor and she was top notch!
Awesome and easy to work with! Thank you all
Wonderful experience with the staff, all the way from the General Sales Manager to the cleaning crew! It felt like I was working with family members, everyone was very laid back and friendly. I am a life long customer. Thank you McKay's!
Isaiah was amazing! Totally made the experience easy. We will be buying another car from him soon!!
Really like the service staff at this dealership also the facility is always clean and neat
Very friendly and helpful with all of there service. Very glad I bought my Dodge Ram from this Dealer
This was my first time buying from a dealer other than Toyota in 22+ years. From start to finish, my experience at McKay's was exceptional. The sales and finance people were friendly and helpful, and I never felt any pressure. Very happy with my purchase as well and I highly recommend them to anyone.
Although the problem I have with my car could not be duplicated by the service technician, I was treated very well and advised that if the problem comes back to bring the car back in.
Living in Sauk Centre, I tried to set up service with the local dealership. They were completely useless. McKays were more than willing to look up my warranty coverage and tell me if my problem was covered by the warranty, which it was. They even got me a loaner vehicle to drive while my truck was repaired. The lady that helped me in the service area was incredibly helpful and friendly. She I'll needs a huge raise!! I'll gladly drive the extra miles to go to McKay every time
Isaiah from sales did a fantastic job working with me. I’ve known him for a good portion of my life and this man will go out of his way to make his customers satisfied. Between him and the lady from finance it was fantastic. Only reason for 4 out of 5 stars was because of service. Had to repeatedly explain problems while vehicle was in service, had to give them extra days with vehicle because things weren’t noted in the system after explaining them to service manager. Full service treatment missed proper balance of tires and rotors rubbing before handing ...
We always have a great experience with Justin! Last night we purchased our 4th vehicle from him and the entire experience was smooth from the start. He knew we were coming, so he had all the paperwork ready to go when we got there! All we had to do was sign on the line!
Quick and easy oil change. Always wonderful staff. They never talk down to your and explain what if anything is needed
Had a recall on our Jeep Cherokee. Friendly staff at service desk and repair got finished earlier than expected
Justin D was easy to work with, he made the process painless and quick. Listened to what I wanted and made it possible . He didn’t rush us which we usually run into with salesman . Communication was great and really took care of my every need! We now own 2 brand new dodge rams and couldn’t be happier ! We will return and let everyone we know how great McKays is to work with ! Thanks Justin and team for making the process enjoyable !
Great customer service!
They treat me great ,and get my service or repairs done in a timely manner each visit.
I don't know if I've ever had such a quick service completion at a dealership ever. 30 minutes, in, out, done. It was great.
Thank you Zach for a great car buying experience!! Knowledgeable and helpful!
Spencer was great to work with. I had no experience with Ram or anything FCA in general. Spencer explained what made the ram special and went over all the pros and cons of the truck. He was very patient and was easy to negotiate with. Communication was good. He was able to accommodate my tough schedule on getting a deal done. The Ram is incredible and everything I hoped it would be. Never thought I would ever own a ram but I'm glad I bought one.
We were looking for a bigger vehicle for our growing family and Isaiah provided us with so many options to choose from. He was very prompt, knowledgeable, and just simply made our whole experience amazing. Highly recommended!!
Justin came out of the gate with the best price in the area on the truck I ordered. Sandy in the finance dept was great to work with had everything ready to go when I showed up. Will buy from them again
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